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I post at SearchCommander.com now, and this post was published 15 years 7 months 20 days ago. This industry changes FAST, so blindly following the advice here *may not* be a good idea! If you're at all unsure, feel free to hit me up on Twitter and ask.

This morning, email and website access is sporadic (at best) on the PDXTC servers, and it is slowly being restored.

For what it’s worth, the problem was not actually on our end, but in the middle, with one of Portland’s primary bandwith providers making a stupid mistake. i know that’s of little consolation, but it’s the truth.

Tuesday afternoon about 4:45, our primary bandwith provider (Time Warner) made an unannounced and incorrect change to their system, causing not only web and mail servers to go down for PDXTC, but for nearly all of their Portland customers.

While we do have an alternative bandwidth provider for cases like this, they (apparently) have been unable to accommodate the traffic levels, since several local hosting companies have placed a huge load on them due to this Time Warner outage.

We realize the inconvenience this has caused, we apologize, and we are working diligently with Time Warner and yet another provider to achieve a speedy resolution, and prevent this from happening again.

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