Look how old this is! I post at SearchCommander.com now, and this post was published 18 years 6 months 27 days ago. This industry changes FAST, so blindly following the advice here *may not* be a good idea! If you're at all unsure, feel free to hit me up on Twitter and ask.
Jesse Black, of Yellow Crayon Computer Services submitted this tip below to the OCCA (Oregon Computer Consulatants Association) membership list. I also got a customer emails asking me how to fix this, so I thought I’d post Jesse’s tip below.
This is another reason why, on the West Side of Portland, I refer my all of my home computer repair and peer to peer networking phone calls to Jesse Black, at 971-645-1139. Tell him Scott sent ya!
File -> Open … doesn’t work in Excel, but double-clicking the file works.
File -> Open … doesn’t work in Word, but double-clicking the file works.
Typing a web address into Internet Explorer does nothing
Solution? Uninstall HP Share-to-web, which is installed for HP cameras, multifunction printers, etc.!
It turns out that Microsoft security update KB908531 doesn’t play well with 3rd party apps, such as
“Hewlett Packard’s Share-to-Web software, nVidia shell extension GUID’s, Kerio Personal Firewall, Roxio DragToDisc / Adaptec DirectCD shell extension, or SolidWorkds 3D CAD products shell extension” (see http://claydawg.helpdesk.olemiss.edu/?p=90).
Reportedly the problem manifests itself in Outlook as well – see this
You can apply registry patches or it may be easier to uninstall HP Share-to-web, since most people don’t use it anyway. Voila! Word, Excel, and IE work again!
Jesse Black – 971-645-1139 – YellowCrayon.net
nice blog!