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Sending Spam to Yourself?

Have you ever gotten a spam message that looks like it came from your own e-mail address? Or, have you ever replied to a spam e-mail, assuming that it will go back to the person that actually sent it, only to have them tell you that they never did send it? We recently...

Should User Ratings Show in SERPs?

Last night someone I ran into from my PCC internet marketing class told me about an article in the New York Times this Sunday, concerning a merchant who had seen an increase in his business since he started treating his customers poorly. The eight page story that came...

5 Questions Matt Was Not Asked at Pubcon

Matt Cutts is the head of Google’s Webspam team, and each year in the past, he’s been a participant in the “search engine smackdown” at Pubcon. This year he had the stage all to himself, and I was in the second row for the session as he talked...

Years of SEO in an Email

How do you politely explain years and years of progress in SEO to someone that you know is either reading very old information, or is just completely misinformed? If you read the email I got below, that’s what I was faced with, and I answered for the benefit of...

Google Missing Malware Notifications

With 100% certainty, I can say that Google Webmaster Tools Malware warnings are not arriving consistently, and there’s a breakdown in their system. In the last two months, there have been three instances where although malware has been found, no malware...

Google Instant Effect vs. Affect

Google Instant was rolled out to the world yesterday, which changes the way search results appear. Rather than waiting for you to push a button that says “search”, as you type, search results will simply appear, based on whatever you’re typing....