Look how old this is! I post at SearchCommander.com now, and this post was published 19 years 29 days ago. This industry changes FAST, so blindly following the advice here *may not* be a good idea! If you're at all unsure, feel free to hit me up on Twitter and ask.
Today, I synched my Palm treo 650 phone and left home. On the road, I tried to make a call, and all of my contacts were blank, gone, missing, etc. The appointments were there, but all the contacts were gone. To further frustrate and confuse me, the categories for the contacts were all still there! WTF is that all about?
Here’s how I fixed it, after being quite relieved to find my contacts still in Outlook. First I backed up Outlook with the Free Microsoft Outlook backup program. Then I went to my palm icon in the tray and right clicked, choosing custom. I told it that “desktop overwrites handheld” (but did not make that the default). One long synch later, all was well. Yikes! What a frustrating day w/ no contacts. Nice phone though. It’s sure durable too!
You saved my life! Frustration had overtaken me and then I found your post. I couldn’t find the PALM icon (I was looking for the wrong thing). I clicked on the HotSync and found the custom setting and all is right with the world.
Hey, glad it helped Bill. Thanks for coming by…