Understanding IM Services
By: Scott Hendison   ·   Originally Published: February 2004

IM stands for Instant Messaging (or “IMing” as it’s being called), and you need to know what it is, because it’s already on your Windows XP computer. If you have kids, you can bet they know what it is. In fact they might be using it right now!

Instant Messaging is a program that allows for direct contact between users.
Simply put, it’s like live enhanced e-mail. You see a window with the names of all of your “Contacts” and you know at a glance if they are online or not, and you can “chat” to them instantly, or invite them to chat with other online friends, or share files, play games, etc.

What’s that? Your kids are at school you say? Ha. With “Instant messaging”, or “text messaging”, or “chatting” or whatever name you use, not only computers, but cellular phones, pagers, Palm Pilots, Pocket PC’s, and even certain wrist watches can all interact instantly with each other.. The walls of a school are no match for the internet. A kid home sick can talk live with his best friend during class easier than a phone call gets made.

Right now, this chat software is pretty much limited to text based communication, but video and audio already do work, and it’s just a matter of time before its commonplace.

AOL Instant Messenger, Yahoo Pager, Windows Messenger and others all do pretty much the same thing as each other. If you have a free chat account with any of them, you can easily see the “online status” of all your friends, relatives and associates. There’s even one company now that allows users of different services to interact with each other.

I’ve worked on computers where a user will have dozens and dozens of “contacts” just like an email address book, and have them filed according to friends, family, co-workers, etc. along with an instant status report on each one of them.

The implications of this software are pretty huge, so you can see why the big companies want you to use their version. Advertisers have even figured out a way to have pop-up ads appear in your instant messaging software

Personally, I have no desire to IM over a phone or pager or other little handheld device, but you can see the appeal for kids can’t you? Talk about passing notes in class!

I think parents should supervise its use and know who their kids’ IM friends are.
If they can’t figure it out, then get it uninstalled and keep it off the computer. What would you have done in Junior High with one of these things?

I do use an IM service myself, and it’s been a handy thing. I use Microsoft Messenger, and over the past couple of years, it has become an integral part of my business and personal life while on a computer, just like e-mail did nearly 10 years ago.

Just today I was able to fix a clients website via a chat window without ever having to write an e-mail and wait for a response. Using Microsoft Messenger and a $40 camera, my mother in California was able to see us at my son’s 4th birthday party live last weekend as it was happening.

There are lots of great technologies that are making our lives better and easier.
I think that knowing what these services are is an important part of understanding your computer. Just like running current Antivirus software is your responsibility; you should know what’s on your computer that someone in your house may be using.

 

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Scott Hendison is a computer & internet consultant based in Portland Oregon. He specializes in search engine placement and internet marketing. For more information, visit http://www.SearchCommander.com

 

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